Help Center

Yes! We ship anywhere in the United States. Orders are typically processed within 1-2 business days, and standard shipping usually arrives within 5–7 business days.

🚚 Shipping is a flat $14.95 on orders under $199, and orders of $199 or more ship FREE (continental U.S.). Need it sooner? UPS Ground and express UPS options are available at checkout, with the delivery date shown before you pay. Rates for Hawaii and Puerto Rico are calculated at checkout.

We accept most major payment methods, including:

💳 Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Shop Pay.

Your transactions are 100% secure on our website.

Yes! We understand the importance of investing in your business. That’s why we offer Shop Pay Installments at checkout, allowing you to split your order into easy, interest-free payments.

Now you can grow your business without compromising your cash flow.

Absolutely! Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.

We stand behind the quality of our products. If you’re not completely satisfied with your purchase, you may return unopened items within 14 days of delivery for a refund or store credit.

Please note: Due to hygienic standards, opened or used products cannot be returned.

To start a return, simply contact our Customer Service team at info@slimspaonline.com.

At this time, SlimSpa ships only within the United States. (online order) However, we’re working hard to expand our reach — stay tuned!

Please call us to International Shipping.

Yes. Our products are designed exclusively for licensed estheticians, spa professionals, and beauty experts. They are professional-grade formulas to help you deliver real results and grow your business.

It’s easy! Join our community of beauty professionals by subscribing to our email newsletter. You’ll be the first to know about new arrivals, exclusive specials, educational tips, and business-growing opportunities.

Yes! We’re more than just a distributor — we’re your partner in success. SlimSpa offers ongoing support, expert tips, and educational content designed to help you perform treatments safely, effectively, and with confidence. Stay connected to access our training resources, videos, and expert guidance.

We’re always here for you! If you have any other questions or need personalized assistance, don’t hesitate to reach out to our friendly Customer Service team at info@slimspaonline.com or call us directly.

Your success is our priority!